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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Abbott

September 15, 2024

5  out of  5
rating by Thomas Abbott
"Excellent STATE FARM Insurance Broker Worked on giving me a Decent Price for my Cars Insurance. I highly Recommend John Brannon Jr. 5 Kudos +"
We responded:
"Thomas, Thank you for your business and kind remarks. We all work hard to please our clients every day. Thank you Again for your recommendation. John Brannon"
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Random Boredom

October 1, 2023

5  out of  5
rating by Random Boredom
"Wasn’t set up"
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Dewitt Phillips

September 24, 2022

5  out of  5
rating by Dewitt Phillips
"Staff always helpful."
We responded:
"Thanks so much Mr. Phillips! We aim to please! John Brannon"
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Allene Horne

February 7, 2022

5  out of  5
rating by Allene Horne
"Very helpful business.Especially ms Joyce."
We responded:
"Thanks for your kind words and confidence. We all work hard to please! John B"
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Roberta Everson

January 5, 2021

5  out of  5
rating by Roberta Everson
"Great place here in Cairo Georgia wonderful people very kind and they help me tremendously I am very satisfied with this company"
We responded:
"Thank you, we do try everyday to please!"
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rodney gordon

September 10, 2020

1  out of  5
rating by rodney gordon
"People in this office are not concerned with informing their clients of lapses in coverage until its too late. I have been with StateFarm for more than 10 years. This has to be the worst office I have ever been with. My insurance was lapse for 10 days, and no one called, sent a letter, nor text me to let me know until 10 days after. I received an email stating “if you would like to reinstate your insurance please call and make a payment “. No biggie, I called headquarters and made my payment. Then I called and requested another agent that would at least let me know that I am expired the next day. This is the least they could have done. You may want to rethink agents, if you were considering this guy that sits in the office and collects a check for nothing"
We responded:
"Mr. Gordon, I am personally very sorry for your trouble here. By Law, State Farm mails 2 late notices plus we sent you 2 emails reminding you twice that your account was past due and coverage was about to lapse. Blaming us for your late payment decisions is just not fair and my hard working staff and I remain disappointed.. However, I wish you the best going forward.. Godspeed! John Brannon"
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Kimberely Farrell

November 18, 2019

5  out of  5
rating by Kimberely Farrell
"Great customer service"
We responded:
"Kim, Thank you! John Brannon"
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Marcus Spence

October 1, 2019

1  out of  5
rating by Marcus Spence
"Very poor customer service"
We responded:
"Mr. Spence, I have just set up this Google reply system today. Our records show this policy lapsed for non payment almost a year ago. We tried to contact you several times back then to resolve and collect your past due premium. We did not succeed. I am sorry you had trouble here and I wish you the best going forward. John Brannon"
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Thomas Pharis

August 21, 2019

5  out of  5
rating by Thomas Pharis
"Take care of you!"
We responded:
"Thank you very much! John Brannon"